Why So Many Medical Practices Choose Netcare
IT support you’ll love because it understands what you do.
Netcare has been around for a while. And by that, we mean since the 1900’s. Back then, the IT ballgame was all about wires, floppy disks, and the unforgettable sound of dial-up internet. Yep, we’ve been in the game since before Wi-Fi, smartphones, social media, and even AI were a thing.
Because of our long-standing history, we’re not just a tech company. We’re a team of humans (real ones!) who understand the unique needs of medical centres, GPs, and health practices across Aotearoa. Whether you're a small practice in the suburbs or a multi-site setup with specialist services, we've probably seen it - and sorted it - before.
Medtech? We know the drill
From Medtech to MyPractice and beyond, we know how your systems need to work. Smoothly. Securely. Without fuss.
We’ve helped practices through:
Upgrades and version changes
Patient management system support
Secure backups (because patient data = gold)
Day-to-day hiccups like printers or phone refusing to cooperate on a Monday morning
What Makes Us Different?
Let’s be honest, there are plenty of IT providers out there. But here’s what sets Netcare apart for the medical world:
Our Support Is Next Level.
We’ve built a team of skilled experts who are trained to help with any issue you run into.
You won’t be passed off to a chatbot or AI; instead, you’ll speak directly with real people who can actually solve your problem. On top of that, you’ll also have access to our management team for business IT strategy, consulting, cybersecurity, and much more.
We speak your language.
No technobabble. No confusing acronyms. We’ll tell you what’s going on in plain English and fix it without the drama.
We know what’s at stake.
When your systems go down, it’s not just inconvenient, it can impact patient care. We get that. That’s why we’re fast, proactive, and invest in our support team so we can help you quickly.
We listen.
You know how rare that is in tech? We don’t assume, we ask. We listen. And we partner with you like an extension of your team.
We’ve got the experience.
25+ years of it. Through system overhauls, regulatory changes, and tech revolutions, we’ve been right here. Our team not only has the individual experience to back us up, but we also like to diversify our team in such a way that we deliver the best for our clients, each and every time.
Trusted by Practice Managers Nationwide
We’re lucky to work with some of the best medical practices in New Zealand. And they’ll tell you, Netcare just gets it. We understand the pace, the compliance needs, the privacy concerns, and the daily juggle. We support your people, your systems, and your peace of mind.
As they say, the proof is in the pudding (just ask our resident baker and business manager, Fiona Ludemann), so we brought receipts:
“It’s comforting to know that when you have an IT problem and ring or send request through the easy Netcare contact icon, there is someone on it straight away, never have I experienced this high level of service before with any other IT Company, so!”
“I appreciate that when advice is given about investing in new hardware etc., there is normally a good reason.
I feel Netcare has my business’s best interest at heart and is not just trying to sell products that I don’t really need. ”
Want to know more and whether we can help your practice? Just get in touch and our team can help.