ABOUT US
We've been delivering top-notch tech support and services since 1999 - keeping businesses running smoothly for over two decades.
Smart IT Solutions for
Businesses of All Sizes
We’re not your average IT crew, we’re the team that gets things done, with expertise, reliability, and a team you’ll actually enjoy working with.
With 25 years in business and over 50 years of combined experience, we’ve seen it all, solved it all, and made IT simple for businesses like yours.
Our client relationships are solid, our flexibility unmatched, and our service?
Lightning-fast, always reliable, and tailored to what you actually need.
Plus, we’re genuinely fun to work with (promise). No tech jargon here - just IT that works.
Because your success
is our business!
Meet Our Leadership Team
Chris Lee
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With 25+ years in IT and communications, Chris has built a trusted reputation for supporting NZ SMEs with tailored solutions. He combines technical expertise with a deep understanding of business challenges, especially in cybersecurity and communications.
Committed to growth, he’s honed his skills through programs like The Icehouse Leadership Development Programme and ITIL® Foundation. Passionate about empowering businesses, Chris is dedicated to helping them thrive in a rapidly evolving digital world.
Franc Mlinarek
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With a background in HR, staff development, and safety management—combined with a lifelong passion for IT and cybersecurity—Franc brings a unique perspective to Netcare. His early work identifying system vulnerabilities sparked his commitment to protecting businesses.
With experience implementing IT solutions for multimillion-dollar companies across Australia and New Zealand, he’s dedicated to helping organisations stay secure and thrive. Focused on practical, business-driven solutions, Franc empowers teams and builds resilience through technology, ensuring businesses are protected and ready for success.
Fiona Ludemann
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With over 25 years of experience in finance and business administration, Fiona is an invaluable part of our team. As a former Business Intelligence Consultant, she spent 10 years working closely with businesses to streamline processes and uncover meaningful insights through analytics.
Now at the helm of our finance team, Fiona ensures everything runs seamlessly while staying focused on what a business needs to make smart, effective decisions. Her expertise and dedication to keeping things efficient helps us - and our clients - stay on the right path to success.
Our Story
Netcare’s journey began in 1997 when it was still Byrnes Computer Services, a one-person operation founded by Craig Byrnes, built with determination, long hours and a genuine desire to help people make sense of their technology.
What started with leaflet drops around Auckland and word-of-mouth recommendations slowly grew into something bigger, and by 2007 the business had evolved into Netcare Limited. In the early 2000s the team began supporting Medtech and medical centres across Auckland, earning a reputation for being reliable, responsive and easy to work with during moments when technology really mattered.
Chris, who is now Managing Director, first joined in 2005 as a trainee technician who quickly proved his skill and leadership.
He stepped up when it was needed most and kept the company running during a key transition period. After some time away he returned in 2017 as a shareholder and became Director in 2018, helping guide Netcare into its modern era while staying true to its roots.
From a business that began with no customers to a trusted IT partner across New Zealand, Netcare has grown through hard work, real relationships and a genuine commitment to the organisations it serves.
Craig Byrnes | Founder