What Does an IT Consultant Actually Do?
Let’s be honest: unless you run an IT company, technology probably isn’t your area of expertise - or passion. You’ve got a business to run.
But that business relies on tech more than ever, and when it’s not working with you, it’s usually working against you.
That’s where an IT consultant can really make a difference.
Not just someone who recommends a laptop with decent RAM and processing power. Or whether it’s best to rent a printer or buy one.
We mean someone who takes the time to understand how your business operates - what it needs, how different departments interact, and where technology can genuinely help things run smoother.
Technology is everywhere. We’re all using it right now - phones, laptops, apps, systems. Most of our work depends on it. So, it’s worth asking: are we treating it as one of our most important investments when thinking about long-term growth?
And with how quickly things are moving - AI, social media shifts, cybersecurity threats - it’s easy to feel like you’re constantly catching up. These things aren’t just trends; they impact your business day-to-day. The right advice and support can go a long way.
We see this all the time. Our team’s been in the thick of it for over 25 years, which is why we believe having a trusted IT consultant - someone who really understands tech and business - isn’t a luxury.
It’s a smart move.
So, What Is an IT Consultant?
It’s actually quite simple; an IT consultant helps your businesses use its technology in a smarter manner that can facilitate long term growth.
They review your current systems, recommend better ones, implement what’s needed, and support your team - all while keeping one eye on the future.
This can include things like:
Auditing your IT setup to identify what’s helping vs what’s holding you back
Recommending cloud solutions, collaboration tools, and automation systems that suit your workflow and most importantly your budget
Ensuring your security measures meet industry standards (and keep the cyber baddies out)
Providing practical support for your team when things go sideways
Developing long-term IT strategies that support growth, scalability, and resilience
You don’t need to hire an expensive full-time IT team. A consultant gives you all the brains, without the ongoing costs.
Why You Need Tech That Grows With You
Technology should be a ladder, not a ceiling. If your systems can’t keep up with your business growth, they’re actively working against your success. Think about it:
If your cloud platform can’t scale with your data or your team size, it’ll slow you down.
If your IT support can’t respond fast enough or isn’t tailored to your setup, your team will lose hours (and patience).
If your systems aren’t integrated, you’ll end up wasting time on workarounds instead of working smarter.
If your cybersecurity doesn’t evolve with your business, you’re leaving the door wide open to threats.
An IT consultant doesn't just fix what's broken. They set you up with solutions that work now and still work when you double in size.
They help you think bigger - then make sure your systems can handle it.
The Business Case: In Case You Like Numbers
Still wondering if it’s worth the investment? These stats might help:
Companies that invest in the right technology see a 20–30% increase in customer satisfaction.
A massive 79% of businesses report improved employee satisfaction after modernising their tech.
And 76% of businesses save money by streamlining operations with the help of better IT systems.
Growth doesn’t happen in isolation - it needs the right infrastructure. And the right infrastructure needs someone who knows how to build and maintain it.
Why You Don’t Need an In-House IT Manager
Once upon a time, if you wanted solid IT support, you hired someone full-time. But now? Partnering with an IT consultancy on retainer is smarter, leaner, and more flexible.
Here’s why:
You get access to a full team of experts (not just one overworked IT manager).
You only pay for what you need when you need it.
You get strategic advice, not just quick fixes.
You’re covered as you grow, with tech that scales with your business.
And perhaps most importantly, you’re not flying blind. You’ve got a partner who’s been there, done that, and can help you avoid the obvious pitfalls.
The Bottom Line
Technology can be your biggest asset or your biggest bottleneck. With the right IT consultant, it becomes your secret weapon.
So no, we don’t just fix printers or reset passwords (although we’ll do that too). We futureproof your business, help you grow, and make sure your systems are as ambitious as you are.
Ready to grow smarter, not just bigger? Let’s talk.